

- Dear Fahrlye Hanim, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your exceptional support and kindness during my stay at the hotel. Your approachable manner and willingness to assist made my experience truly enjoyable. Thank you for going above and beyond to ensure that all my needs were met. Your professionalism and warm demeanor are greatly appreciated. Best regards,
Hamzah
2024年12月

This review is based on our first staying at the hotel The location of the hotel was beautiful in the mountain area. The nature of the place was very well. There was not enough snow at the time that we visited but still, it was ok for kids to play with the snow. The room was large and warm also there was a good view. The personnel was very helpful. Free car park. (At the area entrance you pay some money but you got back when you show you stayed at the hotel) Free internet: Wifi speed is enough at the hotel. except in the dinner restaurant. Special thanks to Serpil Hanım who contacted us before arrival, informed the snow level at the facility, and also carried out any needs during the stay in the facility. There are many ski facilities and activity exists.
Musa
2023年1月

Everything was good, the staff so kind, the food is good, the room is clean and has nice scenery. Special thanks to Miss Serpil as she really takes care of us and meet all our desires even outside the hotel. We could not find a car to take us from the telefrek area to the hotel, and Miss Serpil harry to us and bring the car that take us to the hotel Also we meet the hotel owner; he is a respectful man and he shows us many things related to the hotel history.
Anonymous
2023年1月

The breakfast food and dinner top ! The waitress Mustafa & Rosul very polite and friendly,both of them speak English very well ,they should promoted incharge at the recepetion area .since the 2 girls at front desk Dont know English 😂
Jorn
2023年12月

It’s our second time in this hotel and they have renovated the rooms since last year. Everything is clean, new and neat. The stuff is very friendly. We were late for the ski season this year, but for those skiing it’s the only ski in/out hotel in Kartepe, the ski rental is just downstairs.
Maria
2023年3月

The best thing about this vacation is to meet the person responsible for guests in hotel mrs serpil,, She is very friendly and helps a lot, It was an amazing vacation thanks to her, green park is our best hotel in Istanbul, we recommend any one want to have pleasure to come there.
Omar
2022年12月

location and customer service specially Mrs Serpil who helped us a lot to reach and check in and check out and amend our booking as we could not come in time due to weather condition. house keeping were very helpful every time we needed any thing.the hotel is very convenient in terms of location and variety of coffee shops and resturant are available.
Khalifa
2022年12月

very good staff, good location in the top of the mountain, good food, helpful staff and free parking.
Abdulla
2023年12月

The hotel is very nice for families and for doing alot of ice activities Many thanks for serpil for her support and professional attitude with customers If any body want anything or help the can contact her on her number +90 541 577 96 55
Hamda
2022年12月

The location is perfect. The employees are very friendly and very helpful.Serpil is very friendly and she did her best to make our stay comfortable.She is very kind and patient.The hotel is the best place to stay.Yasseen the porter is so friendly and helpful.
Ali
2022年12月
